Ingens - Digital Agency

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Our team is here to help. See all the ways to get in touch below.

Address

6267 Zimre Drive, Zimre Park, Harare

General Info

+263 78 711 4326

info@ingensx.com

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Meet Ingens

5 years of design innovation and branding brilliance

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Frequently Asked Questions

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What technologies do you use for web development?

We use modern frameworks like React, Next.js, Vue.js, and Node.js for web applications, and React Native, Flutter, and Swift for mobile app development.

How long does a typical web project take?

Project timelines vary based on complexity. Simple websites take 2-4 weeks, while complex web applications can take 3-6 months. We provide detailed timelines during our consultation.

Do you provide ongoing maintenance and support?

Yes, we offer comprehensive maintenance packages including security updates, performance monitoring, and technical support to keep your digital products running smoothly.

What design services do you offer?

We provide brand identity design, UI/UX design, marketing materials, social media graphics, packaging design, and comprehensive brand guidelines.

How many design revisions do you include?

We typically include 3 rounds of revisions in our standard packages. Additional revisions can be accommodated based on project requirements.

What file formats will I receive?

You'll receive all source files (AI, PSD) plus web-ready formats (PNG, JPG, SVG) and print-ready files (PDF, EPS) depending on your project needs.

What types of motion graphics do you create?

We specialize in explainer videos, UI animations, logo animations, promotional videos, social media content, and interactive web animations.

What software do you use for animation?

Our team uses Adobe After Effects, Cinema 4D, Blender, and Lottie for creating high-quality motion graphics and animations.

Can you create animations for both web and social media?

Absolutely! We optimize animations for various platforms including websites, mobile apps, Instagram, TikTok, YouTube, and digital advertisements.

What is your typical project workflow?

Our process includes discovery, strategy, design, development, testing, and launch phases with regular client check-ins and feedback sessions.

How do you handle project communication?

We use project management tools like Trello or Asana, and maintain regular communication through weekly meetings, email updates, and Slack channels.

Do you provide project timelines and milestones?

Yes, we create detailed project plans with clear milestones, deliverables, and deadlines to ensure transparency and keep projects on track.

What are your pricing models?

We offer fixed-price projects for well-defined scopes, hourly rates for ongoing work, and retainer packages for long-term partnerships.

Do you offer package discounts for multiple services?

Yes, we provide bundled pricing for clients who need combined services like web development + graphic design or mobile apps + motion graphics.

What is included in your standard packages?

Our packages include project management, design/development work, revisions, testing, deployment, and basic training/documentation.